Web Help Desk Pro

10.0.13

Web-based help desk software solution.

User Rating:

Not rated yet
Version:

10.0.13
Publisher:

MacsDesign Studio
Date added:

Aug 9, 2010
Operating systems:

Macintosh
File size:

132.4 MB
File name:

WebHelpDesk-10.0.13.dmg
Total downloads:

16
License:

Freeware
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Web Help Desk Pro Description

This help desk software Pro edition of Web Help Desk for Mac OS X Server offers an industry leading web-based help desk software that empowers IT help desk technicians with an iPhone Web app, email-to-ticket conversion, trouble ticket email notifications, support for billable hours, a self-service knowledge base, asset management components, and much more. It has permissions-based access, including a customer service Web portal, help desk technicians, and help desk administrators.

Web Help Desk Pro key features:

- Web Help Desk Technology

- Knowledge Base Management (FAQs)

- Incident Management

- Asset Management (ITIL - CMDB)

- Communication & Correspondence

- Approval / Change Management

- Help Desk Management

- Task Management

- Account Management (LDAP & AD)

- Survey Management

- Service Level Agreement

- Billing & Parts Management

Soft-Go is not responsible for the content of Web Help Desk Pro publisher's description. We encourage you to determine whether this product or your intended use is legal. We do not encourage or condone the use of any software in violation of applicable laws.

Any form of support or technical problems regarding Web Help Desk Pro must be addressed to its developer/publisher. Please be aware that we do NOT provide Web Help Desk Pro cracks, serial numbers, registration codes or any forms of pirated software downloads.

Web Help Desk Pro Related Searches

web help desk, help desk software solution, help desk software, support chat, web help

Web Help Desk Pro Download Note

Web Help Desk Pro is periodically updated by our editors team but sometimes you may find out that software informations are outdated, please note that the publisher of Web Help Desk Pro can update the software without notifying us. Current version of Web Help Desk Pro is 10.0.13.

Note: Soft-Go doesn't provide any form of technical support regarding Web Help Desk Pro, however, you may find answer to your problem by reading user reviews or directly contacting MacsDesign Studio which's the publisher/developer of this software.