Live2support Live Chat Software

3.2

Add live chat software on your website to support your customers online

User Rating:

Not rated yet
Version:

3.2
Publisher:

Live2support Inc.
Date added:

May 31, 2011
Operating systems:

Windows XP
File size:

11.9 MB
File name:

l2ssetup3.2.exe
Total downloads:

19
License:

Shareware ($9.99)
User reviews:

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Software Description

Enhance sales and advance customer support delivery by adding live chat on your website. Observe visitors on your website in real time. Interact proactively through chat invitations. Entirely customizable visitor interfaced.

One click installation within minutes. Transfer chats to other operators, canned responses, view visitor's geographic location, IP address, referrer and duration of chat session. 15 day no-risk free trial.

Key features:

- Monitor Website Traffic in Real-time.

- Fast and Easy Navigation.

- Block IP Address.

- Send a pop-up window of special offer or change visitor current page with some special page.

- Auto/Pro-active Chat Invitations.

- Friendly Invitation.

- Extensive Visitor Information System.(Geo location, search engine, time spent etc.)

- Chat History of every visitor comes to your website.

- Foot Prints (How many page visited and time spent by visitor on each page.)

- Call Back & Call Back History

- One to One Text Chat with WebSite Visitors

- One Support Operator can Accept Multiple Chat Request

- No Visitor Log-in or Sign-up Required

- Chat History Pop-up on Initiating Chat

- Serving Web Pages to Online Customers

- Pre-written or Standardized Responses

- Smilies (Emoticons) during chat

- File Transfer during chat

- Co-Browsing during chat session.

- Customize Pre & Post Chat form

- Leave Message form (if support operators offline)

- Multiple Support Operators Sharing Chat Session

- Typing Status Alerts

- Fully Customizable Visitor Chat Windows

- (To match with your web site look & feel)

- Ready Made Chat Windows Templates

- Customizable Offline Message Form

- Show visitor position in Chat Queue

- Customizable Online and Offline Graphics

- Graphics Customization at the Departmental and Page Level

- Visitor Window Language Customization.

- (Chat window in multiple languages)

- Language Support in Email Messaging

- Fast and Easy Integration

- Live Support Through more than One Department

- Department Based Chat Session

- Show visitor Queue Number in chat waiting status

- Maximum waiting time by visitor in queue

- Language Customization

- Enable time base chat session

- Operators auto logout from application

- Auto Greeting Message on chat pick for every operator.

- Administrative and Moderator Privileges

- Administrator Chat Monitoring and Live Support

- PPC Tracking and Hits Reporting

- Complete Visitor Statistics Log (Application keeps track of visitors even if all support operators are off-line.

- Chat Transcripts of All Chat Sessions, search, email etc.

- Chat Sharing, Chat Transfer and Messaging to another Support Operator.

- Administrator/Supervisor Monitoring of Running Chat Session and Participation.

- Operator Assessment/ Performance Reports and Time Logs of Live Support Service.

- Local Time Integration

- Pass Custom Variables form Your Web Pages

- Post Chat Survey

- Friendly/Pro-active Chat Invitations (Auto or Pro-active)

- SSL-based Tracking and Chat Codes to Secure Pages and Chat Sessions

- Auto Pop-ups and User-defined Messaging

- Page Specific Chat Invitation

- Multiple Location Chat Invitation

- Dual Interface with No Mandatory Downloads or Software Installation.

- Pro-Popup or Change Visitor Page without chat.

- Third Party Integration

Soft-Go is not responsible for the content of Live2support Live Chat Software publisher's description. We encourage you to determine whether this product or your intended use is legal. We do not encourage or condone the use of any software in violation of applicable laws.

Any form of support or technical problems regarding Live2support Live Chat Software must be addressed to its developer/publisher. Please be aware that we do NOT provide Live2support Live Chat Software cracks, serial numbers, registration codes or any forms of pirated software downloads.

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Download Note

Live2support Live Chat Software is periodically updated by our editors team but sometimes you may find out that software informations are outdated, please note that the publisher of Live2support Live Chat Software can update the software without notifying us. Current version of Live2support Live Chat Software is 3.2.

Note: Soft-Go doesn't provide any form of technical support regarding Live2support Live Chat Software, however, you may find answer to your problem by reading user reviews or directly contacting Live2support Inc. which's the publisher/developer of this software.