123 Live Help Chat Server Software

4.0

Live support software hosting service to promote online sales. The web-based flash live chat client shows your customer a live a

User Rating:

Not rated yet
Version:

4.0
Publisher:

TopCMM Software Corp.
Date added:

Oct 30, 2008
Operating systems:

Windows 2000,Windows XP,Macintosh
File size:

11 MB
File name:

123livehelp_s.tar.gz
Total downloads:

18
License:

Shareware ($599)
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Software Description

With the 123-live-help (V_4.0), The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded. 123 Live Help Chat Server Software supports from one seat to unlimited seats of staff members, which makes it the right solution for business of any sizes.

Features:

*Remote controller of 123livehelp via MSN A remote controller and monitor of the live chat conversation *Proactive Chat Invitations The staff member can monitor a website and invite a visitor from certain webpage to chat to up-sell product or offer help. The visitors won't have to click any chat button on the webpage. What's more, the invitation won't be blocked by pop-up killer. *Client Choose Staff. Client can request help from a very staff, which is more friendly to a returned customer. *Real-time Text Chat Optional Video Chat for Staff The java server enables instant chat. *Web-based Client 123LiveHelp flash client loads fast and end users don't need to download any plug-ins to chat with staff. *Visitors Waiting in Queue *Chat Transfer from one staff to another. *Canned Answers *Auto-detect and display language. *New API Admin can generate chat code to define the availability of the staff members and the departments, whether to show the dormant client, choose the skin of the windows, etc. *multiple Chat Requests One agent can chat with multiple clients. *Chat Search More Powerful Real-time chat scripts searchable. *Custom UI Customizable client interface,and skin collection. *Integrate External Database *Auto-detect User Details Auto-detect extensive visitors information including IP address and country. *Backend Monitor *Sound Notification *Department Management *Account Management * chat logs sent to email

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Any form of support or technical problems regarding 123 Live Help Chat Server Software must be addressed to its developer/publisher. Please be aware that we do NOT provide 123 Live Help Chat Server Software cracks, serial numbers, registration codes or any forms of pirated software downloads.

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Download Note

123 Live Help Chat Server Software is periodically updated by our editors team but sometimes you may find out that software informations are outdated, please note that the publisher of 123 Live Help Chat Server Software can update the software without notifying us. Current version of 123 Live Help Chat Server Software is 4.0.

Note: Soft-Go doesn't provide any form of technical support regarding 123 Live Help Chat Server Software, however, you may find answer to your problem by reading user reviews or directly contacting TopCMM Software Corp. which's the publisher/developer of this software.