Samsung Kies User Reviews
This is by far the flakiest, unstable, most poorly thought out bit of software that I have had the misfortune to use. Backups are unreliable - the whole thing shuts down for no apparent reason. Absolute shite. The phone and tablet are great so why Samsung ruin the whole experience with such poor software?
Worst Software... Does not connect my Galaxy grand phone at all...
Nothing more to add to the common perception that KIES is the worst software I ever used, but as Samsung is invading the world with tablets and phones - don't get me wrong, they are great products - they are gaining enough money to spend on developing a proper sw. If they don't feel the heat on this, I suggest to open a ticket to their support anytime you have an issue with KIES. I will, startin form now, open and keep a case opened untill I will be able to at least sync outlook calendar with my GT-I9070. Let's engage with them, each open case is a cost to them so let's them feel some heat
Worst software I've ever encountered. I got a message on my Galaxy S2 Skyrocket to update the firmware. Since the firmware description stated it would improve call quality, I went for it. Kies kept encountering an "issue" Completely ruined my phone. Contacted Tech support, good caring people there, but even with their second level support and attempting to do a complete load of firmware with Kies, no joy. It is on it's way to Samsung in Plano Texas for a reflash by them. Good think I kept my old Nokia 6350 or I would be completely without a phone for days. If you phone is working OK, then skip firmware updates. as for backup I just set the phone to storage mode and move data to my PC.
THANK GOD I WAS TRYING TO INSTALL IT FOR AT LEAST ONE DAY AND IT DIDN'T HAPPEN. SOMEHOW IN THE PROCESS I CAME ACROSS THESE TRUE COMMENTS BY YOU ALL FRIENDS. I AM SHOCKED! HOW CAN SAMSUNG DO THIS? WE SPEND SO MUCH TO PURCHASE THEIR PRODUCTS AND PEOPLE SUFFER.
THANK YOU FRIENDS FOR YOUR SINCERE COMMENTS !
It just works. Took me some time to install and get it running, but it works. Not the greatest piece of software, but finally it gets its job done.
Kies is the absolute unfavorable software I have EVER encountered. Will not update the OS on my Galaxy S3. This is the same experience that most have reported. Some have reported that not only would Kies not update their OS, but also that it bricked their Galaxy phone! I wasted many hours trying to get Kies to work. Kies is true c***ware!
The problem is:
The backup of my sg-2 phone does not work! After few minutes comes message : unexpected error, try to connect your device again. You can do it so many times you want - no positive result. OS of my phone is the newest ICS version 4.0.4. Emmbeded Kies Air Message does not work as well- no responce. I would say - shame on you Samsung. This kind of software is a g...!!
I like and need this software
They need to test this themselves to see how the product works. downoads is not being accomplishedmaye need a seek and find feature to continue where it stop.
After months of frustration with Samsung Kies--it would frequently, and for no apparent reason, be unable to connect to my Samsung smart phone for example--I finally threw in the towel and went with a Nokia Lumia 710 with Microsoft OS and couldn't be happier. To add insult to injury, the Kies uninstall routine failed--it consistently hung at the very end of the process and I had to "End Process" with Task Manager. So I spent over an hour manually cleaning "Samsung" out of my Registry (where, I must say, its footprint was huge). There's no going back after an experience like this, folks.
What can I say they need to get their act together Samsung Kies does not do what it suppose to do for three weeks now when I plug in the phone on there is a upgrade but not getting through. They need to create a remember feature to continue where it left off or loses connection.
hi, how can we connect phone to system using kies as i downloaded Kies_18.104.22.16814_18_7 and trying to install on windows xp sp2 but it ending with runtime error after installing latest msoft .NET4/3.5 framework.
and nktwad.dll error COM reggistration error.
after buying the costly products if a any customer gets this kind of experience then how can you compete with APPLE/IPHONE.
so before you start selling your mobiles in market try to work on core software errors.
Every customer is experience this type of problems as KIES GUI is not that good and cannot the detect the phone also and sometimes it hangs for forever. Please ask your developers/team to work on it.
Ex: See the NOKIA GUI it works like a butter.
Please soon update us so that we can use the kies.
samsung y duos
Samsung really needs to get their show together. My Galaxy tablet and my Galaxy SII phone are great products, but why do I need to use Kies to update my products. And especially when Kies is junk and doesn't work.
Yes, absolutely a junk software. Cannot connect, cannot detect device and just hang and hang.
Samsung, come on, you cannot be that hopeless. How to compete with Apple?
Absolutely the biggest pile of software junk I have ever had the misfortune to need to use. Will not connect my Samsung Fit (S5670) to my pc. Just sits there saying 'connecting' but doesn't do anything. Will never buy Samsung again
I have wasted all day trying to get this software to work.....save your time and pass on this. It is a shame because it would have served as a valuable part of my data and phone management. I am very disappointed.
Possibly the worst software out there. I spent two days going over and over forums on how to get my Samsung Galxy S2 (2 days old) to finally connect so I could transfer music and videos. Debugging, re-installing, un-installing, different usb ports, Kies trouble shoot connection etc...Such a shame considering the phone itself seems to do everything an Iphone 4s can do just with more freedom and better internet viewing. Good luck to any one who has to go through what I went through, was on the verge of sending the phone back and getting an iphone 4s.
Kies is a bucket of puss - it never recognises my galaxy s2. I will never buy another samsung phone - am switching back to my iPhone. My one start rating should be a zero
I have had my Wave GT-s850 for 18 mths and the Samsung Kies has never worked with my phone. I wanted to update it as google maps wont work on my phone, it keeps telling me to update my firmware. Well I can't 'cos Kies doesn't recognise my phone. How c*** is that! The actual phone is great, which is a shame.So when I upgrade my phone next year I'm going for an iphone.